Terms and Conditions

Terms and Conditions for Milwaukee Avenue Music

 These Terms and Conditions ("Agreement") govern your use of the premises, facilities, equipment, furnishings and music lesson services provided by Milwaukee Avenue Music, which is owned and operated by Absurdity LLC. By enrolling in lessons using the premises, facilities, equipment, furnishings and music lesson services, you agree to comply with these terms. Please read this agreement carefully and in its totality before enrolling in or participating in any lessons or activities at any Milwaukee Avenue Music studio.

Section 1 - Indemnification

1.1. By using the premises, facilities, equipment, furnishings or by participating in any form of music lesson at Milwaukee Avenue Music, you acknowledge and agree that Absurdity LLC, Milwaukee Avenue Music, its employees, instructors, contractors, agents, and representatives shall not be held liable for any personal injury, loss, or damage incurred as a result of such use.

1.2. You hereby release and hold harmless Absurdity LLC, Milwaukee Avenue Music its employees, instructors, contractors, agents, and representatives from any claims, demands, causes of action, or liabilities arising out of or related to your participation in any music lesson, use of the premises, use of facilities, and/or use of equipment or furnishings.

Section 2 - Arbitration

2.1. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its interpretation, performance, breach, termination, or validity, shall be resolved through binding arbitration.

2.2. The arbitration shall be conducted by a single arbitrator in accordance with the rules and procedures of the American Arbitration Association (AAA). The decision of the arbitrator shall be final and binding on all parties involved.

2.3. Both parties agree to waive their right to participate in any class action lawsuit or class-wide arbitration.

Section 3 – Lesson Cancellations

3.1. Required Notice of Lesson Cancellation: The required notice to cancel an individual lesson is two (2) hours prior to the lesson time. This notice needs to be delivered to the instructor by email, phone, or text message.

3.2. Non-Emergency Cancellation by a Student, Parent of a Student, Legal Guardian of a Student, or Sponsor of a Student: Students, Parents of a Student, Legal Guardians of a Student, or Sponsors of a Student who wish to cancel a lesson for any non-emergency situation must provide the Required Notice. Required Notice is to be given to the instructor by phone, text message, or email. (See 3.1. Required Notice of Lesson Cancellation)

3.3. Failure to Provide Required Notice: Cancellations made without Required Notice will be considered a “No Show”.

3.4. A “No Show” is defined as: “A Student, Parent of a Student, Legal Guardian of a Student, or Sponsor of a Student failing to provide the Required Notice of Lesson Cancellation and the absence of the student for the lesson during the reserved lesson time.” (See 3.1. Required Notice of Lesson Cancellation)

3.5. Student No Show Lesson Fee Forfeiture: In the event of a Student No Show when an instructor is present at the studio and awaiting the student’s arrival, if Required Notice has not been given by the Student, Parent of a Student, Legal Guardian of a Student, or Sponsor of a Student:

a) The Student, Parent of the Student, Legal Guardian of the Student, or Sponsor of the Student acknowledges and agrees they forfeit the lesson fee, the ability to reschedule the lesson, and are not entitled to a refund for that individual lesson.

3.6. Non-Emergency Cancellation by an Instructor: In the event of a Non-Emergency Cancellation by an instructor the instructor will provide the Student, Parent of the Student, Legal Guardian of the Student, or Sponsor of the Student a partial refund of the studio membership subscription price. The value of the cancelled lesson will be determined with the following formula:

Subscription Cost (SC) divided by four 4 = Partial Refund (PR) or [SC / 4 = PR]

3.7 Non-Emergency Cancellation by a Student, Parent of a Student, Legal Guardian of a Student, or Sponsor of a Student:

a) In the event of a Non-Emergency Cancellation by a Student, Parent of a Student, Legal Guardian of a Student, or Sponsor of a Student who provided the Required Notice of Lesson Cancellation the instructor will make every reasonable effort to reschedule the lesson for another date within the same calendar month of when the lesson was to be held. (See Section 4 – Rescheduling).

b) In the event of a Non-Emergency Cancellation that cannot be rescheduled as described in Section 4 – Rescheduling, the lesson fees for that lesson will be forfeited by the student, parent of the student, legal guardian of the student, or sponsor of the student.

3.8. Emergency Cancellation: An "Emergency Cancellation" is any cancellation caused by an Emergency Situation. Milwaukee Avenue Music considers an Emergency Situation to be:

a) Events that cause unforeseen hospitalization

b) The realization that the student has contracted a life threatening infectious disease or illness

c) Car crashes

d) Sudden severe injuries (e.g. broken bones, lacerations, etc.)

e) Death of a family member

3.9. In the event of an Emergency Situation that forces an Emergency Cancellation where an instructor must cancel the instructor will either:

a) Refund the value of the lesson using the formula found in 3.7. of this section or

b) Reschedule the lesson

3.10. In the event of an Emergency Situation that forces an Emergency Cancellation where the student, parent of the student, legal guardian of the student, or sponsor of the student must cancel, that party agrees too:

a) Reschedule the lesson or

b) Forfeit the lesson and lesson fees

3.11. Cancelling Your Studio Membership: Those wishing to cancel their Studio Membership completely must send an email to schedule@mkeavemusic.com 10 days prior to their expected renewal date.

Section 4 - Rescheduling

4.1. Lessons may be rescheduled when the instructor has available openings. While Milwaukee Avenue Music will make every reasonable effort to accommodate your request, rescheduling cannot be guaranteed and may be declined if no suitable times are available.

4.2. Rescheduled lessons must be completed within the calendar month of the originally scheduled lesson day.

4.3. Lessons will be rescheduled during the studio’s normal operating hours. Lessons will not be rescheduled on a holiday (see Section 10 – Studio Closings).

Section 5 - Refund Policy

5.1. No refunds will be issued for Introductory Lessons because of a “No Show” (as described in Section 3.3) caused by a student, parent of a student, guardian of a student, or sponsor of a student. In the event of valid cancellation, a one-time rescheduling of the Introductory Lesson will occur. The Introductory Lesson will be rescheduled for the following week on the same day at the same time if the day and time slot are available.

5.2. No refunds will be issued for lessons in which a student “No Shows” (see Section 3 - Cancellations, 3.4.) for their lesson.

5.3. In the event of an Instructor No Show a partial refund will be issued for the lesson using the formula found in Section 3 – 3.6.

Section 6 – Recurring Studio Membership

6.1. Milwaukee Avenue Music provides music lessons as a part of recurring Studio Membership Studio Membership provides the following:

a) A regularly scheduled day and time for a 45 minute music lesson to be held on the same day and time each week

b) Up to 4 lessons per calendar month

c) Up to 1 lesson per week

d) An instructor to teach the lesson

6.2. Studio Membership is automatically renewed each month through a payment processor using the payment method you provide. The payment processor may or may not keep your payment details on file even after cancellation of Milwaukee Avenue Music Studio Membership. Milwaukee Avenue Music will make every reasonable effort to remove all client details it has access to from any payment provider upon cancellation of your Studio Membership. Milwaukee Avenue Music does not keep physical records of your payment details on file. Milwaukee Avenue Music is not responsible for any records it has no access to through any payment provider. Upon request Milwaukee Avenue Music will disclose the name of any payment provider so you may contact them to request your information be removed from their systems.

Section 7 - Lesson Duration and Content

7.1. An Introductory Lesson at Milwaukee Avenue Music is 30 minutes long, all other lessons are 45 minutes long, unless otherwise specified.

7.2. No individual is entitled to or allowed to receive more than one (1) Introductory Lesson from Milwaukee Avenue Music.

Individuals found subverting this policy by purchasing additional Introductory Lessons will have any additional Introductory Lessons cancelled and no refund will be issued.

7.3. Lessons may include any combination of music literacy, rhythm practice, student or instructor selected music piece practice, music notation, music theory, or composition/songwriting, as determined by the instructor based on their appraisal of the student's needs, level of proficiency and/or level of competence.

7.4. All lessons (apart from an Introductory Lesson) are a part of a recurring monthly Studio Membership to Milwaukee Avenue Music.

Section 8 – Independent Instructors (Independent Contractors)

8.1. Milwaukee Avenue Music at times enters into agreements with Independent Instructors (Independent Contractors) who provide music lesson services. An Independent Instructor is:

a) An individual with prior teaching experience and/or a collegiate level of education in Music

b) An Independent Contractor who has signed an agreement to teach 45 minute lessons to students, up to 4 times per calendar month, giving 1 lesson per week

8.2. Independent Instructors are not employees of Milwaukee Avenue Music.

8.3. Independent Instructors:

a) Set their own availability

b) Set their own rates per lesson

c) May opt to collect their own lesson fees

d) Design their own curriculum

e) Follow their own teaching methodology.

8.4. Independent Instructors do not have the authority to make decisions on behalf of Absurdity LLC or Milwaukee Avenue Music or represent themselves as if they do.

8.5. Independent Instructors are not bound by the studio policies regarding cancellations, rescheduling, and/or refunds. It is important that you speak with that Independent Instructor regarding their policies and have a complete understanding prior to agreeing to or engaging in any lessons they offer.

Section 9 – Common Contagious Illnesses and their Symptoms

9.1. Students suffering from common contagious illness or their symptoms are encouraged to reschedule their lesson as to avoid spreading the illness to their instructor or to other students by way their instructor.

9.2. In the event a student is suffering from a common contagious illness or the symptoms of such an illness and is unable to reschedule any student attending their lesson will wear a medical facemask while inside the studio to help prevent the spread of the illness or symptoms.

Section 10 – Studio Closings

10.1. Holidays: Milwaukee Avenue Music is closed on the following holidays each year:

a) New Year’s Day

b) The 4th of July

c) Labor Day

d) Thanksgiving

e) Christmas Eve

f) Christmas Day

10.2. Scheduled Lesson on a Holiday: If a scheduled lesson falls on a holiday that lesson will be rescheduled. If it is not possible to reschedule the lesson a partial refund for the lesson will be issued.

10.3. 5 Week Months: If a lesson is scheduled for a day in a month that has 5 of that day (e.g. 5 Wednesdays in a calendar month), notification of which of those dates the studio will be closed will be sent to the student, parent of the student, legal guardian of the student, or sponsor of the student.

Section 11 – Behavioral Expectations

11.1. Respect Others: All students, parents of students, legal guardians of students, sponsors of students, and guests are expected to treat all other people with respect to civility in action and words.

11.2. Respect Studio Property: All students, parents of students, legal guardians of students, sponsors of students, and guests in the study are expected to respect studio property. This includes not intentionally damaging studio property such as furnishings, facilities, instruments, and all other studio property.

11.3. Preparation and Practice: All students are expected to come prepared for their lessons with their assigned materials and having practiced as instructed between lessons.

11.4. Basic Hygiene and Cleanliness: All students are expected to conform to basic hygiene and cleanliness. This includes keeping all areas of the studio they use in a hygienic fashion.

11.5. Food and Beverage: No food is allowed inside of lesson rooms. Beverages with a resealable or closable lid (e.g. screw on top, flip top) are allowed to rest on the floor in a lesson room. All students, parents of students, legal guardians of students, sponsors of students, and studio guests are expected to maintain cleanliness (including food debris) in all areas inside the studio.

Section 12 – Consent to Terms of Service

By enrolling in and/or participating in any lessons at Milwaukee Avenue Music, you are indicating your acceptance of these Terms of Service and or behalf of any student you enroll. These Terms of Service are freely available and updated on the studio website (www.mkeavemusic.com). It is your responsibility to review and understand these terms prior to enrolling yourself or anyone else as a student. Absurdity LLC, Milwaukee Avenue Music reserve the right to refuse service, terminate lessons, and terminate Studio Membership for any reason or if these Terms of Service are violated by a student, parent of a student, legal guardian of a student, or sponsor of a student. Absurdity LLC and Milwaukee Avenue Music reserve the right to modify or update these terms at any time, and any such changes will be made through our website.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at schedule@mkeavemusic.com.

Effective Date: Sunday, November 30, 2025